When Your Vehicle Needed Repairs, You Got Betsy.
We had seventeen service vans for seventeen service technicians and one Betsy. When it was time for a tech to have their truck serviced or maintained, they knew they had to transfer their tools and standard parts over to Betsy. No one wanted Betsy. She had seen the road many times. In her day, she was the top of the line for a service vehicle. Her doors creak and her interior shelves squeak with every bump in the road. Though her former drivers treated her well, she's been used far beyond expectations. Her tire rims have rubbed countless street curbs. Her back bumper has supported the weight of many service people removing ladders from her scratched roof racks. She bears the marks of broken bungee cords that, after being stretched to their limit, snapped and slapped its metal hooks on her roof. Her interior shelves show the signs of housing many parts and tools. Her floor being the burden of old units and scrap metal removed from jobs. Someone lost the keys to her shelf doors many years ago. They still shut, but there are a few you have to lift up on the door handle for them to stay closed. Sometimes when you hit a pothole in the road, one or two pop open. The techs know to secure their tools or parts in these closets. With two pumps on the gas and the turn of the ignition, she starts with a grumble; like someone who was woke from a sleep (and does not want to get going). The driver knows it's best to let her run for a minute or two before persuading her to move. Once roused, she moves on to the next job. Even with her flaws, Betsy remains part of the fleet and treated the same as if she was new. Her mileage is recorded monthly and her safety inspections are performed yearly. She is serviced and maintained as detailed in our fleet maintenance management plan. We can generate reports when her tires were rotated and get alerts when it's time for her motor oil and filter to be changed. Betsy can still do her current job. When management deems it time to purchase some new vehicles, Betsy will retire from this job and another Betsy will take her place. Our fleet management plan will show us who will be the best Betsy to choose from the motor pool.